Marek Knappe
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Marek Knappe

ARCHITECT / DEVOPS / MANAGER / LEAD

Technology executive with 13 years of experience in Information Technology, from managing remote teams and leveraging DevOps tools to providing technical direction from a management perspective. Adjusts meeting agendas and expectations to match the technical aptitude of key stakeholders. Builds strategy and provides leadership based on the use of infrastructure technologies, key applications, and cloud migrations. Possess the technical expertise to be hands-on if needed and the overarching strategic insights to drive high-performing technical teams. Worked with various cloud and on-perm solutions in most modern technologies.

SKILLS PROFILE

AWS | ITIL | Kubernetes | Cross-Functional Collaboration | New Technology Adoption & Integration | Managing Remote Teams | Program Management | Change Management | Data Governance | GDPR Data Preparation | Agile Methodologies | Client & Customer Focus | Legacy System & Cloud Migration | Technical Direction | Cold Fusion | Golang | PHP | Python | Java | DevOps Tools | Docker

Experience

CONCENTRIX CATALYST

JAN 2022-PRESENT
CLOUD PLATFORM LEAD
  • Hands-on work on various projects for external customers requiring AWS Architect / DevOps / DevSecOps skills
  • Manage remote teams
  • Make sure change management is in place for changes and that proper communication is in place
  • Preparing projects to be hand-over ready to the operation team
  • Ensuring infrastructure, which is going to be handed over to the customer, is well-architected and supportable
  • Engage in strategic and tactical product planning
  • Working closely with project teams to make sure we are following global standards across all teams
  • Architectural designs for various products, including AWS/Azure/K8s infrastructure
  • Designing full CI/CD process for various projects and clients
  • Overseeing the process of transformation of any manually created part of the infrastructure to Infrastructure as Code

PERCEPTYX

MAY 2016-JAN 2022
SYSTEMS ARCHITECT/DEVOPS
  • Analyze data governance and compliance, including getting data to be GDPR ready.
  • Create a new Kubernetes cluster, define and execute the process of moving old database to new one.
  • Day-to-day platform support, which includes a collocated server in the data center, AWS infrastructure and a new Kubernetes cluster.
  • Work on an eight-person team and with numerous APIs and integrate Jira and ServiceNow for a single dashboard.
  • Lead change management process and ITIL problem management.
  • Work for various clients on setting up infrastructure, moving infrastructure from on premise to cloud and CI/CD systems.
  • Day-to-day DevOps hands-on operation.

ECCONNECT

SEPTEMBER 2012-MAY 2016
CTO / SYSTEM ARCHITECT / UNIX TEAM LEADER / DEVOPS
  • Managed a nine-person service management team and 11 contractors to drive strategic direction, budget preparation, vendor relationships, planning, and operation for customer IT systems.
  • Identified proactive talent that wants to be involved in leveraging new technologies to advance strategic needs.
  • Introduced ITIL methodology to the service support team and Agile/Scrum to the software engineering team.
  • Grew the team from one system administrator to nine system administrators located in two different time zones providing 24/7/365 support.
  • Implemented agile methodologies that are tailored to service management.
  • Worked with the developers' team to implement Agile/Scrum framework.
  • Migrated customers from current hardware to AWS Cloud for five large migrations with between 50-200 end users.
  • Collaborated cross-functionally and implemented a 360-degree survey to gather diverse feedback from team members and improve transparency and performance.
  • Built automations for ticketing systems and encouraged automation from employees across vendor providers.

IBM GSDC POLAND

January 2011-September 2012
UNIX Team Leader / Senior UNIX Administrator

JEL-CAR SP. Z O.O.

February 2009-January 2011
IT Manager / Senior DevOps

QUBUS HOTELMANAGEMENT

June 2007-July 2009
Network, Security Specialist & Windows 2003 Server Administrator

JELENIAPLAST

June 2004-May 2006
Novell, Linux and Windows 2000 Administrator

Certifications

  • AWS Certified Solutions Architect – Proffesional
  • AWS Certified Solutions Architect – Associate
  • Microsoft Certified: Azure Fundamentals
  • Google Cloud Fundamentals for AWS Professionals
  • Cisco CCNA - Expired
  • ITIL v3 Funcation - Expired